From: ombudsman@ombudsman.gov.au
Date: 30 April 2024 at 2:36:06 pm AEST
To: christopherjm79@gmail.com
Subject: Commonwealth Ombudsman Complaint – 2024-103337 Christopher Mumford [SEC=OFFICIAL]
Our ref: 2024-103337
Dear Mr Mumford
Please find attached a letter outlining a restriction that has been applied to your email address.
Yours sincerely
Kristina
Assistant Director
Commonwealth Ombudsman
Phone: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Website: ombudsman.gov.au
Influencing systemic improvement in public administration
We are committed to continuous improvement of our services and conduct surveys of our complainants, used to measure the efficacy of services provided to the complainants, the timeliness of responses and identify areas of improvement. We would like as many people to participate as possible and we ask people who have had contact with us to take part in the survey. EY Sweeney may contact you about your participation. You can choose whether you provide information – it is voluntary. Any information you choose to provide is kept secure, confidential and will be stored separately from our records about your complaint. Further information on the survey and privacy can be found here. If you do not wish to be contacted about your experience using our services, please complete the online enquiry form available from our Contact page (https://www.ombudsman.gov.au/contact) – select ‘Provide feedback’ as your enquiry type. If you are unable to complete the form, contact us on 1300 362 072.
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia and their continuing connection to land, culture and community. We pay our respects to elders past and present.
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COMMONWEALTH OMBUDSMAN – IMPORTANT CONFIDENTIALITY NOTICE
This e-mail message or an attachment to it is confidential, and it is intended to be accessed only by the person or entity to which it is addressed.
No use, copying or disclosure (including by further transmission) of this message, an attachment or the content of either is permitted and any use, copying or disclosure may be subject to legal sanctions. This message may contain information which is:
* about an identifiable individual;
* subject to client legal privilege or other privilege; or
* subject to a statutory or other requirement of confidentiality.
If you have received this message in error, please call 1300 362 072 to inform the sender so that future errors can be avoided.
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<Letter – C.Mumford – Ref 2024-103337.pdf>
From: ombudsman@ombudsman.gov.au
Date: 15 April 2024 at 3:55:13 pm AEST
To: christopherjm79@gmail.com
Subject: Commonwealth Ombudsman Complaint – 2024-103337 Christopher Mumford [SEC=OFFICIAL]
Our ref: 2024-103337
Dear Mr Mumford
I refer to your recent email correspondence with our Office.
Since 1 January 2024, you have sent our Office 100 emails outlining concerns about multiple issues, including NSW Police, NSW Health, NSW Justice, Centrelink and the Australian Government. The volume of your email contact is excessive.
Furthermore, many of these emails are not directed to our Office, but we are courtesy copy recipients. This has made it challenging to understand your concerns, and how we may be able to assist.
We are open to considering complaints from you, where they are within our jurisdiction. However, to ensure that we properly understand your concerns, you must advise the following when you lodge a complaint with our Office:
Which Commonwealth department or agency your complaint is about
The action or decision you are complaining about
Any steps you have taken to try and resolve the issue with the department or agency; and
The outcome you are seeking.
If you wish to raise a complaint that our Office has not previously considered, you can telephone our Office on 1300 362 072 to lodge a complaint. If you are unable to phone our Office or would prefer to lodge your complaint online you can do so here via our webform.
We ask that you please refrain from repetitively emailing our Office. Unless a new complaint or request for contact is received, this Office will not progress your communication further.
If you continue to excessively email our Office we will consider implementing changes to how you can contact us. This may include blocking your emails from reaching our Office.
Yours sincerely
Kristina
Assistant Director
Commonwealth Ombudsman
Phone: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Website: ombudsman.gov.au
Influencing systemic improvement in public administration
We are committed to continuous improvement of our services and conduct surveys of our complainants, used to measure the efficacy of services provided to the complainants, the timeliness of responses and identify areas of improvement. We would like as many people to participate as possible and we ask people who have had contact with us to take part in the survey. EY Sweeney may contact you about your participation. You can choose whether you provide information – it is voluntary. Any information you choose to provide is kept secure, confidential and will be stored separately from our records about your complaint. Further information on the survey and privacy can be found here. If you do not wish to be contacted about your experience using our services, please complete the online enquiry form available from our Contact page (https://www.ombudsman.gov.au/contact) – select ‘Provide feedback’ as your enquiry type. If you are unable to complete the form, contact us on 1300 362 072.
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia and their continuing connection to land, culture and community. We pay our respects to elders past and present.
———————————————————————
COMMONWEALTH OMBUDSMAN – IMPORTANT CONFIDENTIALITY NOTICE
This e-mail message or an attachment to it is confidential, and it is intended to be accessed only by the person or entity to which it is addressed.
No use, copying or disclosure (including by further transmission) of this message, an attachment or the content of either is permitted and any use, copying or disclosure may be subject to legal sanctions. This message may contain information which is:
* about an identifiable individual;
* subject to client legal privilege or other privilege; or
* subject to a statutory or other requirement of confidentiality.
If you have received this message in error, please call 1300 362 072 to inform the sender so that future errors can be avoided.
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Iesus State 